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At Tags Mart, we strive to provide a seamless shopping experience. Below, you’ll find all the details on placing orders, tracking shipments, and returning items with ease.

Ordering & Shipping

Order Confirmation & Tracking

  • After placing an order, you will receive a confirmation email with your order details.
  • A tracking link will be sent as soon as your order is shipped.
  • You can also check your order status anytime by logging into your account under the Order History section.

Order Changes & Cancellations

  • Need to modify or cancel an order? Requests must be made within 2 hours of placing your order.
  • Contact us at support@tag-mart.co.uk.co.uk for assistance.

Shipping & Delivery

  • We offer both standard and express shipping at checkout.
  • Delivery times and shipping costs will be displayed at checkout based on your location.
  • For full details, visit our Shipping Policy.

Returns & Exchanges

We want you to be fully satisfied with your purchase. If you need to return or exchange an item, follow the steps below.

Return Eligibility

  • Returns are accepted within 30 days of purchase.
  • Items must be unused, unopened, and in their original packaging.
  • Clearance, perishable, or final-sale items are not eligible for return.

How to Return an Item

  1. Visit our Return Center [insert a clickable button or link like "Start a Return"].
  2. Enter your order number and email to generate a return label.
  3. Securely pack your item and send it back using the provided label.

Refund Process

  • Once we receive your return, refunds are processed within 5-7 business days.
  • Refunds will be credited back to your original payment method.

Exchanges

  • If you need a different item, size, or color, we offer free exchanges for eligible products.
  • Follow the return process and select the exchange option instead of a refund.

FAQs

Unfortunately, clearance and final-sale items are non-returnable.
Refunds are typically processed within 5-7 business days after we receive your return.
Refunds are typically processed within 5-7 business days after we receive your return.

Need Help?

For any order or return-related inquiries, reach out to us at:

📧 Email: contact@tags-mart.co.uk